Group Classes – New Patient Information

Anyone new to Back to Basics® Health and Exercise will be required to complete our group fitness initial consultation pre exercise screening. This allows us to determine your suitability to commence immediate exercise and whether you present with any contraindications that may be harmful to you. As your health is our primary concern, we may require a medical clearance from your doctor. You will be notified, prior to engaging in any form of exercise, if this applies to you.

group-exercise-class-parramattaOur group fitness initial consultation pre exercise screening form is available below for your convenience. Please ensure this form is completed as accurately as possible and to the best of your knowledge. All sensitive information will strictly adhere to our privacy policy.

  1. Group Fitness Initial Consultation Form – PDF
  2. Group Fitness Initial Consultation Form – Word

You have 3 options for submitting your completed form:

1.  email completed forms to forms@healthandexercise.com.au
2. print the PDF, complete it in your own time and bring it to your initial session
3. arrive 5 to 10 minutes prior to your reserved class time to complete the form

Class Requirements

If you are looking to participate in any of our group fitness classes, you may be required to bring a couple of essential items with you depending on the type of class you plan to attend. Please ensure you wear appropriate exercise attire that does not restrict your movement. Most classes will require you to wear enclosed footwear unless you are attending yoga or pilates. You must bring your own towel (also available for hire) and ensure you have adequate hydration for the duration of your class.

Checklistgroup-fitness-classes

  • group fitness initial form
  • towel and adequate hydration
  • boxing inners and gloves
  • yoga mat (available for hire)
  • pilates mats supplied

We strongly recommend investing in your own yoga mat, however we do have a limited amount of mats available for hire. If you plan to regularly attend our boxing class, we suggest purchasing your own pair of boxing gloves for size, comfort and hygiene purposes. You will be required to purchase a pair of boxing inners and bring them to each class. We highly recommend investing in a set of wrist straps for additional support. We have a couple of options available for purchase within our clinic for your convenience. Please note, if there has been any changes to your health status or recent injuries you must notify your instructor prior to the class commencing.

Scheduling Appointments

Our group fitness classes are limited to a maximum of 14 participants depending on the type of class in session as this ensures that each participant receives optimal value and benefit from their class. In order for our classes to operate smoothly, all bookings must be made in advanced to avoid disappointment. Priority will be given to individuals that have secured their class in advance.

How do I make a booking?

(02) 9687 7385 bookings@healthandexercise.com.au    Book ONLINE

If emailing, please provide your full name and mobile number to enable us to complete your booking. You will receive an email or phone call to confirm your booking request. In the case where classes are booked to maximum capacity, you will be notified and placed on our reschedule list to contact if any openings become available.

Rescheduling Policy

Your reserved consultation time has been specifically allocated to you. To achieve maximum improvement in the shortest possible time frame, it is vital that you maintain your advised schedule of care.

If you are unable to make your appointment time, a minimum of 6 hours notice is expected for group fitness bookings. This enables us to offer the session to another member who may be on our rescheduling list. A courtesy phone call to reschedule your appointment is appreciated, otherwise you will incur a rescheduling fee for the full amount of the service you originally requested. We thank you for your understanding and cooperation.

Accounts and Payments

Back to Basics® Health and Exercise does not require you to lock yourself into any contracts or regular payments. We are primarily a service-based company and therefore you are only required to pay for the service you utilise. Our fee schedule has been structured to allow you to decide what payment option would be best suited for your circumstance and needs. Classes can be purchased on a casual basis or in packs of 5, 10 or 20 visit passes to avoid having to complete a transaction prior to every class you attend. We have a couple of options available for you to settle your account.

PHONE    ONLINE    CASH    CARD    HICAPS    VISA    AMEX    MASTER CARD

Online purchases are currently only available for limited personal training services here. Group fitness packs will be available for online purchase soon via our affiliated Chiropractic partners.

After Hours Access

Back to Basics® Health and Exercise is located on level 2, 273 Church St Parramatta, above Back to Basics® Chiropractic. The advertised opening hours for the Chiropractic clinic are 8am to 6pm from Monday to Friday and 8am to 12pm on Saturdays.

To gain access to the clinic for early morning and evening classes please dial 9687 7385 to contact one of our staff members. Once you hear the lock on the door click you will be able to enter the clinic. Please ensure to register your attendance by signing on at reception prior to proceeding upstairs.